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Why is the rate you have offered me different to the advertised rate?

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TitleWhy is the rate you have offered me different to the advertised rate?
Answer

We have to use representative rates on our website to comply with regulation, but we know that these rates can be confusing. So, when we give you your quote, we’ll give you one clear rate upfront, so you’ll know exactly how much your loan will cost. We do this in just two minutes, and without any impact to your credit score.

This rate is a rate individual to you, worked out based on the information you provide us with as part of your application, any information we might already know about you, and the information provided to us by our Credit Reference Agency.

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