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Why is my Reward Loan score different than my other credit score I can see?

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TitleWhy is my Reward Loan score different than my other credit score I can see?
Answer

There are three Credit Reference Agencies (CRAs) in the UK - Equifax, Experian and TransUnion. They all have different scores but this is completely normal. All three are dedicated to collecting information on your financial behaviour and how it has impacted your score.

It’s good practice to look at all of your credit scores on a regular basis so you can keep an eye on any changes. You can get to know your credit score better with free credit reports using the links below:

The credit score we use to review your eligibility for rewards is taken directly from Equifax on the day that you apply for our loan. We’ll always use this score to review your eligibility for a reward every three months and if your score has gone up by 25 points, we’ll automatically reduce your loan rate by 2%, as long as you’re up to date with your repayments.

If you'd like to find out more about CRAs, take a look at Which?'s helpful guide.

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