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I have missed a payment, what do I do?

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TitleI have missed a payment, what do I do?
Answer

If you've recently missed a repayment, don’t panic. You can still make your payment quickly and simply online by following the steps below. 

  • Log in to your account
  • Click Manage
  • Click Make a payment
  • Use a debit card to make your repayment 

If you’re struggling to make your repayment, it's important that you get in touch with us straight away so that we can help. We will work with you to understand your situation and offer solutions such as a temporary reduced payment plan.

Get in touch with us and we’ll work together to get things back on track.

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