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How do I complain?

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TitleHow do I complain?
Answer

If you have a complaint we want to hear it, so please get in touch. We’ll review your feedback and come back to you as soon as possible.

If you’re not satisfied with our response to your complaint, you can refer your complaint to the Financial Ombudsman Service (FOS). Please note that the FOS won’t look at your complaint until it has been raised with LiveLend and we’ve been given a reasonable time to respond.

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