If you've used comparison websites to search for a loan, such as ClearScore, TotallyMoney, Credit Karma or Experian, then we might have conducted a soft search to see if we can offer you a loan. You'll be able to see this soft search on your credit report, but other lenders won't be able to see it, and it doesn't damage your credit score.
If you've applied for a loan with us we'll do a soft search, also known as a quotation search, to work out whether you’re approved for our loan. Only you will be able to see this on your credit report.
If you believe that you haven't applied for a loan, on our website or through a comparison site, please get in touch with us and we'll take a look for you.